Shipping policy

Shipping Policy – Misho Mart

At Misho Mart, we work hard to ensure fast, safe, and reliable delivery of your orders.
Please read our Shipping Policy to understand how your products are shipped and delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not processed on Sundays or public holidays.

  • In case of delays due to high order volume, we will notify you via email or SMS.

2. Delivery Time

Estimated delivery time after dispatch:

  • Metro Cities: 3–5 business days

  • Other Cities: 5–8 business days

  • Remote Locations: 7–12 business days

Delivery timelines may vary depending on courier service, weather, holidays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout before you complete your order.

  • We may offer Free Shipping on selected products or order values as part of promotions.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email/SMS

  • You can track your package in real-time through the courier partner’s website

5. Address & Delivery Issues

Please ensure:

  • The delivery address is accurate and complete

  • A valid phone number is provided

Incorrect details may cause delays or failed deliveries.

If the courier marks your order as undeliverable, we will contact you for re-delivery or cancellation.

6. Damaged or Missing Items

If you receive a damaged or incomplete order:

  • Take clear photos/videos

  • Contact us within 48 hours at support@mishomart.com

  • We will arrange a replacement or initiate a return as per our Return Policy

7. Cash on Delivery (COD)

  • COD availability depends on your location

  • Additional COD charges may apply

  • The courier may call before delivery

Please ensure availability to receive COD orders.

8. International Shipping

Currently, Misho Mart ships only within India.
International shipping will be introduced soon.

9. Delivery Delays

Your order may be delayed due to:

  • Festivals or holidays

  • Weather conditions

  • Remote delivery locations

  • Courier operational issues

We appreciate your understanding in such situations.

10. Contact Us

For any shipping-related queries:

📧 Email: support@mishomart.com
🌐 Website: https://mishomart.com

We are always here to help you with your orders.